Also See > View your Account & Pay Online > Financial Resolution
Purpose:
The Student Account’s office receives, and receipts all University revenue. We provide timely and accurate statements while adhering to federal guidelines. We are committed to quality customer service to students, parents, administration, faculty and staff. We support the institution by ensuring that outstanding accounts are liquidated efficiently.
Management entails:
Managing all student financial data
Sending monthly statements (with exception of January & August)
Posting of all charges and credits to the Student’s account
Account inquiries and reconciliations
Collections
Financial registrations
Processing refund requests
Coordinating with Tuition Management providers
| Financial Facts To be financially cleared at Oakwood University a student must: |
| • Meet the 70% minimum amount required to register (this amount is 70% of the current semester’s charges plus any previous balance. |
| • Make payment in the form of a cashier’s check, money order or credit card (visa, mastercard and AMEX are accepted. PERSONAL CHECKS ARE NOT ACCEPTED. |
| • Sign up with a Tuition Payment Provider for the remaining balance (30%) Tuition Management 1-800-356-8329 - http://www.afford.com/oakwood or Tuition Pay (1-800-531-4300 - www.tuitionpayenroll.com |
| • Periodically view account and pay bill on line at www.oakwood.edu log into My Oakwood (a user id and password is necessary to access account on line). Contact the Records Office for login details. |
| • Notify the office of an address change. The account must be paid in full even if a statement is not received. |
| • Be informed that if account is not paid in full and you are separated from the University for more than one semester, your account will be turned over to a collection agency. If the account is turned over to a collection agency, all collection fees are the responsibilities of the student (which can amount up to 50% of the outstanding balance). |
Refund Policy:
When the financial aid award and/or cash payments exceed the University's charges, the student is eligible to receive a refund. Per federal guidelines, students who borrow from the Federal Loan Program for the first time at Oakwood University, must wait at least 30 days after the first day of enrollment and they are eligible to receive a refund of the credit balance stemming from loan proceeds.
Refunds are not available until the entire semester’s expenses are paid and there is an existing refundable credit balance. INSTITUTIONAL FUNDS ARE NOT REFUNDABLE IN CASH (Work Study funds, Academic Grants/Scholarships, Subsidies)
The following forms are processed in the Student Accounts Office:
Refund Requests
Credit Card Charge
Student Inquiry
Meal Plan Additions
Textbook Credit
Financial Consideration Request
General Charge Request - (Graduation, Transcript, English Proficiency, etc)
This department is under the division of Financial Affairs.