Mailbox management 1: Use views to stay organized
Learn how to manage your Outlook 2010 mailbox by setting and changing views, settings that control how Outlook displays your data. This course explains some of the ways you can use views to find and organize your mail, contacts, and more.
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Mailbox management 2: Instant Search and Search Folders
Learn how to manage your Outlook 2010 mailbox with Instant Search and Search Folders. Instant Search helps you find anything in your mailbox, and Search Folders help you organize your messages without having to create a set of folders and rules.
Mailbox management 3: File your stuff in folders
Learn how to use folders to organize your Outlook mailbox. This course shows you how to create folders, control their order, add them to Favorites, and move and delete them. It also shows you how to create Outlook data files and add folders to them, a way to store data that you want to keep outside of your mailbox.
Use e-mail signatures in Outlook 2010
Learn how to create e-mail signatures. Signatures add polish to your messages, and save you some time by entering your name and contact information automatically.
Send Automatic Replies when you're away
Outlook and RSS: The internet in your mailbox
This course shows you how to automatically respond when people send mail to your Exchange account, and your POP3 or IMAP account (Hotmail, Gmail, and so on). You'll also learn how to create rules that help manage incoming messages while you're gone.
Outlook 2010 keyboard shortcuts I: Email
Learn Outlook 2010 keyboard shortcuts for email. Specifically, learn how to use CTRL key shortcuts that let you move messages, format them and search for them.
Outlook 2010 keyboard shortcuts II: Calendar, contacts, tasks
Learn Outlook 2010 keyboard shortcuts for your calendar. The shortcuts in this course will primarily use the CTRL key, and they’ll help you create meetings, open the address book, and move around the calendar. You’ll also learn how to use shortcuts for creating contacts and tasks.
Outlook 2010 keyboard shortcuts III: Alt key shortcuts
Learn how to use ALT key shortcuts that let you access almost any command in Outlook 2010. These keyboard shortcuts are also called access keys, and they are handy when a CTRL shortcut isn’t available.
Outlook Best Practices: How Harry got organized
Follow Harry as he learns to use Outlook to master the increasing email and time management struggles that come with greater responsibility at work. Harry's mentor, Renee, demonstrates how to manage email, tasks, and calendar features together in a system. The system is based on the teachings of many productivity experts, and shows best practices for how to use Outlook.
Save time with templates in Outlook
If you constantly recreate an email message, appointment, or task, you can save time by using templates in Outlook 2010.