Telecommunications7000 Adventist Blvd.Huntsville, Al 35896
Phone: (256) 726-8469Fax: (256) 726-7536
Welcome to the Telecommunications department of Oakwood University.
Telecommunications is responsible for the following services:
Residence Halls:Each room has a telephone jack installed, with one number per room. Each dorm room is provided with the following telephone features:
University resident halls users will need to supply the telephone instrument for their room. Telephones should be analog. Students who live off campus will not have phone service with the university.
How to make calls from campus telephones:On campus calls: dial four digit extensionOff campus calls: dial 9 + area code + number **Emergency: dial 9 + 911**As of June 5, 2010 -- 10-digit dialing is mandatory for all off-campus calls, including local calls (in the 256 area). Dialing the area code is necessary to be sure the call will connect properly.
Long Distance calling:
Your Telephone Speaking VoiceIt’s said that “You can't judge a book by its cover,” but how many of us make judgments about people just based on their telephone speaking voice? People form opinions and make judgments about us in the first 60 seconds they see us. People also make judgments about us based on the way we sound on the telephone.
Because people can’t "see" us over the telephone they will form these opinions based not only by what we say, but also on "how" we say it. In fact the message we communicate over the telephone is based on two qualities: (1) "What" we say (verbally) and (2) "How" we say it. In order for people to form a good image about your company, here are some tips, which will help your spoken image.Answer a telephone at least by the third ring. This is important because it will ring to voice mail on the fourth ring. There should be a greeting, directing the caller back to the desk by pressing “0” (Instructions available from Telecommunications).
If you have to step away from your work station, forward your calls to your voice mailbox or to another worker in your department. For instructions call ext. 8469.