Purpose: The purpose of this Administrative Instruction shall be to provide a better service to passengers and a safer transport for the students.
This code of conduct is for any driver of a passenger transport vehicle operating under contract to Oakwood University. It has been written to ensure that drivers understand their responsibilities within the terms of the Contract and to ensure that they and their passengers have a safe and comfortable journey. The following guidelines are just a summary of what is expected. All drivers are required to have read and be familiar with the rules and regulations listed by the Federal Motor Carrier Safety Administration (FMCSA).
Bus passengers are expected to behave according to the following principles:
Principles to Follow
Bus personnel shall adhere to the following principles with regards passengers:
This list is not exhaustive but it illustrates the type of actions which could be misunderstood and must be avoided.
This list illustrates the type of actions which could be misunderstood and must be avoided.
Drivers should note that some physical contact with passengers may be necessary, such as:
Drivers must ensure that they ask the person first, and keep physical contact to a sensible minimum.
These instructions have been written to help drivers understand that their actions, however well intentioned, may be viewed differently by others. It is important to be aware that an allegation made against a driver may result in an investigation by the police, during which time the driver would have to be removed from providing any transport service to the University until the investigation is resolved.