Student Accounts

Purpose:
The Student Account’s office receives, and receipts all University revenue. We provide timely and accurate statements while adhering to federal guidelines. We are committed to quality customer service to students, parents, administration, faculty and staff. We support the institution by ensuring that outstanding accounts are liquidated efficiently.

Management entails:

• Managing all student financial data
• Sending statements every other month except January & August
• Posting of all charges and credits to the Student’s account
• Account inquiries and reconciliations
• Collections
• Financial registrations
• Processing refund requests
• Coordinating with Tuition Management providers

Refund Policy:
When the financial aid award and/or cash payments exceed the University's charges, the student is eligible to receive a refund. Per federal guidelines, students who borrow from the Federal Loan Program for the first time at Oakwood University, must wait at least 30 days after the first day of enrollment and they are eligible to receive a refund of the credit balance stemming from loan proceeds. Refunds are not available until the entire semester’s expenses are paid and there is an existing refundable credit balance.

The following forms are processed in the Student Accounts Office:

• Refund Requests
• Credit Card Charge
• Student Inquiry
• Meal Plan Additions
• Textbook Credit
• Financial Consideration Request
• General Charge Request - (Graduation, Transcript, English Proficiency, etc)